Delete Your Quickvee HQ Account

There are two cases, depending on whether you are removing one person or closing an entire organization. Both are handled without a login on this page.

You are a user within an organization

Your organization's administrator can remove you from the organization in Settings on the web at quickveehq.com. Removing you revokes your access immediately and signs you out everywhere, including the iPhone app. Business records you created — orders, invoices, stock movements — stay with the organization, because they are the organization's records.

If you cannot reach your administrator, email privacy@quickveehq.com from your account email address and we will help.

You own the organization and want the whole account and its data deleted

Send a request from the account email address to privacy@quickveehq.com including:

the organization name, and
the account email address.

We confirm the request came from the account owner, then process it within 5 business days and email you when it is done.

Export first if you want to keep anything. Every report and every major list — items, customers, vendors, and your documents — exports to CSV.

What is deleted, and what is kept

Deleted

Account and profile data — names, email addresses, password hashes, two-factor secrets, sessions.
Business records — items, stock history, warehouses, orders, invoices, bills, customer and vendor records.
Uploaded documents and images.

Retained, and why

Records we are required to keep to meet legal, tax, or accounting obligations.
Security logs already written, kept for their normal retention period.
If you have unused AI credits, we keep a minimal record of your account email address and remaining credit balance so those credits can be restored if you ever return. This record holds no business data. If you would rather we delete it as well, say so in your deletion request — this permanently forfeits any remaining credits, and it cannot be undone.

The 30-day window. After your request is processed, data is retained for 30 days and then permanently deleted, apart from the narrow exceptions listed above. That window exists so an owner can still export. Once it closes, deletion is permanent and cannot be recovered — not by you, and not by us.

Questions before you decide? Email support@quickveehq.com. Full detail is in the Privacy Policy and Terms of Service.